Formex - Education for Life

Payment Conditions

For bank transfers, it is necessary to send the proof of payment indicating the name of the participant and the reservation number.

Submission addresses: malaga@formexeducation.com or madrid@formexeducation.com

Plazo de pago

Once the reservation is paid, the remainder must be paid at least two weeks before the start of the course.

Gastos Bancarios

In case of making payments through banking channels, the expenses generated by them are borne by the participant.

No aceptado

Traveler's Checks will not be accepted as a payment method.

Bonos y Créditos

Any request for vouchers or other compensation must be requested within a period of 12 months from the date of the original course.

Registration of Minors (Under 18 years old)

For underage students to travel and study with us, it is strictly necessary to have a permit signed by their parents or legal guardians.

Autorización Paterna / Tutor

You must fill out, sign, and scan the official authorization form.

Download Authorization Form

Enviar a: malaga@maestromio.org / madrid@maestromio.org

Política de Pago Anticipado

This type of stay must be paid in full before the arrival of the minor at the school.

We will confirm the receipt of the document as soon as possible.

Registration and Payment Methods

How to register?

Through our website using the official form.
By email sending the registration form to hola@formexeducation.com.

Deposit and Deadlines

Minimum non-refundable deposit payment of 200 € (to be deducted from the total). The remainder must be paid at least one month in advance.

Bank Transfer Details

Titular	SCHOOL BRIO, S.L.
Banco	BBVA
Dirección	Av. Juan Sebastián Elcano, 154, 29017 Málaga
SWIFT/BIC	BBVAESMMXXX
IBAN	ES97 0182 3368 5602 0163 8897

Indicar nombre del participante y número de reserva.

Group Registration

30% of the total upon registration. The remaining 70% two months before the start.

Send proof of payment to: grupos@formexeducation.com.

Free Wi-Fi available throughout the building. Center accredited by: Instituto Cervantes, FEDELE, AEEA, and SICTED. Course credits are not transferable.

Visa Management

Formex will provide a confirmation letter for visa management to those participants who need it.

1

Registration

2

Documentation

3

Total Payment

4

Confirmation

Mandatory Requirements

Form submitted successfully.

Photocopy of the updated passport.

Full payment of course and stay.

Notas Importantes

Minors: Must attach a signed authorization from parents/guardians and a photocopy of the authorizer's passport.

In case of denial, the official copy of it will be required for any refund. Administration fees may be retained.

Organization and Class Schedules

55 minutes per lesson.

Maximum 12 students per class.

100% in Spanish (without auxiliary languages) with native teachers.

Morning or afternoon schedules, Monday to Friday (except holidays).

Holidays Calendar

Málaga

Jan 1, Jan 6, Apr 3, May 1, Aug 19, Sep 8, Oct 12, Nov 2, Dec 7, Dec 25, Dec 28 - Jan 3.

Madrid

Jan 1, Jan 6, Apr 3, May 1, May 15, Oct 12, Nov 2, Nov 9, Dec 7, Dec 25, Dec 28 - Jan 3.

Políticas de Festivos:

Classes on public holidays are not made up (except for private ones) and no money is refunded.
If a holiday falls on a Sunday, it moves to Monday. If a week has two holidays, the school will only take one.

Academic Regulations and Stay

Attendance Requirement

It is mandatory to attend at least 80% of the lessons. Failure to do so will prevent obtaining the course completion certificate.

Punctuality Requirement

Maximum delay of 5 minutes. From 15 minutes onwards, the student will not be able to enter and will lose the lesson.

Teaching Material

Individual students must pay 27€ for the book. When changing levels, they must buy a new book.

Early Departures and Minimum Stay

Minimum stay of 1 week. Arrivals or departures out of date do not imply price reduction, refunds, or extensions of the course or accommodation.

Accommodation Conditions

Logistics and Schedules

The accommodation week runs from Sunday (before the course) to Saturday (after the course). Arrivals or departures outside these dates require prior notice and payment of extra nights.

Check-in: 16:00 to 23:00 h. If you arrive after 23:00 h, you must arrange your own accommodation for that night.

Check-out: 11:00 h. Possibility of late check-out upon request and supplement.

You will receive the accommodation details before arriving, provided that the total payment has been made.

Family Life and Rules

Maximum distance: 30 min by public transport (unsupervised journey).
Cleaning and change of sheets once a week.
One weekly laundry (self-service or through the family).
Telephone use: Only receiving calls, not making them.
Visits: Only with authorization from the family. No services included.
The room must always be kept clean and tidy.

Deposits and Responsibilities

Mandatory deposit of 150 € before arrival. It is returned within 15 days after departure if there is no damage or loss of keys.

The student will pay for any repair. In shared apartments, the cost is shared if there is no directly responsible party.

Loss of keys: The student assumes the total cost implied by the loss.

* The school reserves the right to change the accommodation at any time.

Cancellation and Change Conditions

To cancel a course, it is necessary to send an email to hola@formexeducation.com.

Course Cancellations

More than 15 days before: The total will be refunded minus the 200 € deposit.

15 days or less before: 100% of the total will be charged.

Cancellations made on the start day of the course or after: 100% of the total will be charged. In no case will any amount be refunded once the student has started the course.

Private classes (One-to-One): The student must give notice at least 24 hours in advance (or the last previous working day if it is after a weekend/holiday). If notice is given on time, the class will be made up in the same week; if not, the possibility of make-up will be lost.

Our groups must have a minimum of 3 students. If this is not reached, Formex will offer a reduced number of private hours (max. 2 people) at no extra cost. In addition, access to Moodle will be given with topics equivalent to the reduced hours and doubt forums. The student will be informed on the first day of class.

Cancellation by the center: Due to force majeure, the option to take the course within a 1-year period will be offered. For any other reason attributable to the school, the course total will be refunded.

Accommodation Cancellations

More than 30 days before: The total will be refunded.

30 days or less before: 30 days of accommodation will be charged.

Once the period has started, no amount will be refunded except in cases of force majeure.

If you decide to postpone or take a temporary break from the programs, the accommodation cannot be canceled under any circumstances.

Visa Policy

Visa denial: The total payment will be refunded minus 250 € for administration fees. Nothing will be refunded once the invitation letter has been sent, except by official denial.

Visa granted: Under no circumstances will any amount be refunded once granted.

Date changes will not be allowed for students who required a visa grant.

Changes and Extension

Before the start: Changes of course, accommodation, or dates must be communicated by e-mail at least 2 weeks in advance (1 month in high season: June to September) to ensure the change.

During the stay (Force majeure): It must be proven. You can postpone the rest of the course (min. 1 week) up to a max. of 12 months. Payments are respected, paying only potential rate differences.

Change of accommodation: Requires 30 days of notice, and the amount for those 30 days will not be refunded. Subject to availability.

Tasas y Prolongación

Administrative fee: Any change in a confirmed reservation will entail 75 € in administrative costs (subject to availability).

Extension: Possible if there are free places. It must be reported at least 1 week prior to the end of the current course/accommodation.

Right of Withdrawal

Within a period of 14 days after contracting, and provided that the provision of the service has not begun, the client may withdraw by sending an email to hola@formexeducation.com or a letter to C/ Martínez, 12, 1º C, 29005 Málaga, or by sending this form:

For the attention of School Brio, S.L., C/ Martínez, 12, 1º C, 29005 Málaga, email hola@formexeducation.com:
– I hereby notify/we hereby notify (*) that I withdraw/we withdraw (*) from my/our (*) sales contract for the following good/provision of the following service (*)
– Ordered on/received on (*)
– Name of consumer
– Address of consumer
– Signature (only if on paper)
– Date

More information

Rules of Conduct and Coexistence

In case of inappropriate behavior, lack of respect towards a classmate, teacher, etc., or violation of the internal regulations in class or in your accommodation, the center will inform you verbally and in writing of the possible consequences. If the behavior persists, the center may initiate an expulsion procedure.

In case of violation of a local, national, or international law during the stay, the school will take the appropriate measures depending on the severity of the act.

The expulsion of a participant entails the loss of any right to a refund. All expenses (compensation, fines, etc.) incurred will be borne by the participant and, in the case of minors, by their parents or legal guardians.

Medical and Travel Insurance

We recommend contracting travel and medical insurance for the entire duration of your stay, regardless of the duration of the course or the type of visa. It is the responsibility of the students to bring their personal belongings to the school or to their accommodation and to contract insurance to cover them.

Formex, its representatives, partners, and employees are not responsible for any loss, material damage, or illness of the participants, whatever the cause, unless required by law. It is the student's responsibility to contract comprehensive personal insurance, specifically covering their participation or continuation of the course, as well as medical expenses.

Participants whose country is a member of the European Union are invited to bring their European Health Insurance Card (EHIC). Before traveling, students should check with the authorities of their country about the medical treatments covered in their destination country.

Resolution of Disputes and Claims

Participants must submit their claims in writing, and the school will respond in the same way to resolve any problem as quickly as possible.

In case of total disagreement: The problem can be submitted to the Municipal Consumer Arbitration Board.

Resources at your disposal in the secretariat:

AEEA (Association of Spanish Schools of Andalusia) claim sheets which will be sent to a Student advocate.
Official Claim Sheets of the Junta de Andalucía which, by law, must be available to the client in any public venue.

* No claim made after the end of the stay will be accepted if it has not been brought to the attention of the school in writing during the course.

Additional Courses

We will provide participants with all the necessary information about complementary courses (guitar, windsurfing, flamenco, diving, etc.) they wish to take and, if necessary, we can take care of reservations. However, we are not responsible for these courses, as they are not organized or scheduled by Formex, but by entities external to the school.

Advertising and Conditions

The school declines all responsibility for advertising about it carried out by third parties.

Registration or participation in a course implies acceptance of all the information and conditions contained in these pages.

Formex reserves the right to modify or correct any data expressed on these pages if there is a justified reason for it.

Quality and Environmental Policy

You can request information about Formex's quality and environmental policy if you wish.

General Conditions